Implementation at the speed of businessBecause we want our clients to begin experiencing all the great benefits of a Pica9 implementation as soon as possible, we have made it our business to create a highly streamlined and effective project development methodology. From the initial data modeling to the final testing of a Pica9 system, the entire team adheres to a realistic, but expedited, schedule, the purpose of which is to get that particular system up and running on time, on budget and in full compliance with every specification. Our projects are developed by a team of professionals with years of experience in application and Web development, and we make the fullest possible use of advanced technology to manage and facilitate the work. Defining requirementsAt the beginning of every Pica9 implementation, there is a series of important consultations that result in the building of a document outlining the functionality of the Pica9 system. As a data-driven application, the development of the data model is perhaps the most important outcome of this initial phase. The expectations of the client must be translated into the under-the-covers data engineering that will transform data inputs into a full-blown Pica9 system that will empower its users to create, customize and produce the marketing materials. Teaching your team the ropesBecause Pica9 was designed to work as a Web application, the training requirements are minimal. In addition, on-line user training for your team is included in the system set-up fees. Pica9 provides training for both standard and highly customized applications. Customer support culture and commitmentWe have made the creation and maintenance of our systems our only business. We are not in business to compete with the creative resources of our clientseither inhouse or agency. We are not in business to drive printing orders to our digital pressesbecause we don’t own any. This independence keeps us focused on what matters most: building a system that becomes a comfortable, secure and reliable extension of your marketing operation. Everything about our businessfrom the way we price our systems (very flexibly) to the manner in which we respond to customer support issues (15 minutes or less)is a testament to this single-minded focus. |